Terms & Conditions

RULES AND REGULATIONS FOR GRAND PACIFIC EXCHANGE (GPX)

Welcome to GPX operated by Grand Pacific Resort Services, L.P. (“Grand Pacific”). These Rules and Regulations set forth the terms for the use and enjoyment of the Grand Pacific Resorts internal exchange program known as GPX Exchange or GPX.
Please read through these Rules and Regulations carefully.

PURPOSE

MEMBERSHIP – ELIGIBILITY

GPX is open to all eligible individual owners of vacation intervals/weeks for any of the time share plans managed by Grand Pacific. Participating Resorts Addendum A sets forth the list of participating resorts (“Resorts”).

Addendum A may be updated by Grand Pacific from time to time.

Ownership Requirements:

Owners of one or more vacation intervals/weeks (“Resort Week Owner”) may participate in GPX provided the following eligibility requirements are satisfied at the time of the Deposited Resort Week:

1. Resort Week Owner must not be in default under their purchase contract or membership agreement with their respective Resort.

2. Resort Week Owner must be current on all annual maintenance fees, assessments, dues, taxes, and other charges relating to their Resort Week.

3. Resort Week Owner must have the sole ownership and use rights in the Deposited Resort Week. Co-owners of a single Resort Week are jointly authorized, and either may apply or transact for a single GPX Membership

Membership Enrollment

Resort Week Owners are enrolled in GPX automatically. Participation is voluntary. There is no membership or enrollment fee. Grand Pacific reserves the right to refuse or revoke GPX Membership of any Resort Week Owner who does not comply with these Rules and Regulations.

Legacy VIP Preferred Member Benefits

Legacy VIP Preferred Members (owners of 3 or more weeks at Grand Pacific legacy resorts) are eligible to receive reduced exchange fees and discounted rentals on select weeks (see Fee Schedule). Additionally, Legacy VIP Preferred Members may deposit their week with GPX up to the day it starts without paying a fee. These Legacy VIP Preferred Member benefits are accessible via call-in only.

MEMBERSHIP – RECORDS AND PROGRAM BENEFITS

GPX Membership allows the Resort Week Owner to participate in the GPX Exchange and access to GPX Inventory of Deposited Resort Weeks, access to printed or electronic publications and communications, and other travel and leisure benefits (“Program Benefits”). Program Benefits are available on the GPX website at www.gpxvacations.com. Grand Pacific reserves the right, in its sole discretion and without advance notice, to add, modify or delete Program Benefits.

Membership Records

Grand Pacific will seek to update its membership records based on the resorts’ owner records. Each Resort Week Owner consents to disclosure of its contact information for the sole purpose of updating the GPX records and subscribes to receipt of electronic communication from Grand Pacific and its affiliates. It is the Resort Week Owner’s responsibility to notify Grand Pacific of any changes to the Resort Week Owner’s information including without limitation, change of address, phone number, email address or ownership. Please refer to Grand Pacific’s Privacy Policy for details of protection of your personal information.

Personal Use

GPX membership is a personal benefit for the named Resort Week Owner. Grand Pacific may honor the instructions from the named Resort Week Owner and may require verification of identification prior to any transaction.

GPX is for the personal use of Resort Week Owners, and if designated, their assigned guests. Commercial use is strictly prohibited. Neither the Resort Week Owner nor their designated guests may use GPX or the Confirmed Exchange or Rental Week for commercial purposes or monetary gain or other consideration, including without limitation, rental, auction, barter, raffle or sale. Any commercial use shall be grounds for immediate termination of GPX Program membership and cancellation of any Exchange Request, Confirmed Exchange Week or other Program Benefits, without prior suspension of or notice to Resort Week Owner in violation of this provision.

GPX INVENTORY – RESORT WEEK DEPOSITS

Resort Week deposits (“Deposited Resort Week(s)”) may be submitted by Resort Week Owners at any time. Deposited Resort Weeks are subject to verification and will not be credited until Grand Pacific issues a Deposit Confirmation. Deposited Resort Weeks are non-revocable, non-refundable and expire after two (2) years. Submission of a Deposited Resort Week is considered your agreement and acknowledgement that the Deposited Resort Week is non-revocable and may be used by Grand Pacific for any commercially reasonable purpose.

Resort Week – Deposited Resort Week at GPR Resort

Resort Week Owners may deposit one or more Resort Weeks at any of the Grand Pacific Resorts provided that at the time of the Deposited Resort Week the following requirements are satisfied:

1. Resort Week Owner must not be in default under their purchase contract or membership agreement with their respective Resort.
2. Resort Week Owner must be current on all annual maintenance fees, assessments, dues, taxes, and other charges relating to their Resort Week.
3. Owners with points-based timeshare plan allocation may deposit a Resort Week at their home resort but must first convert their points equivalent.
4. Late deposit fees are charged if Deposit Confirmation is less than 14 days in advance of arrival date.
5. GPX, at its sole discretion, may choose not to accept any deposit.

Resort Week – Deposited Resort Week at NON-GPR Resort

Deposits made for a Resort Week at Non-GPR managed or serviced resort must be made 60 days or more prior to arrival and must be verified with the deposited resort. The deposited resort must provide GPX with a written approval confirming week is applicable to be deposited under their guidelines within 3 business days. GPX cannot guarantee verification acceptance.

Resort Week – Deposit Confirmation

Once deposit is submitted, Grand Pacific will contact the home resort for authorization to deposit the Resort Week. Upon verification, Resort Week Owners who have a properly Deposited Resort Week will receive a written or electronic Deposit Confirmation and entitlement for Exchange Credit.

Resort Week – Non-Refundable

Upon Deposit Confirmation, Resort Week Owner relinquishes all rights to use the Deposited Resort Week. The Deposited Resort Week is non-refundable and non-revocable, provided however, Grand Pacific Resorts reserves the unilateral right to suspend the Exchange Credit if the Resort Week Owner becomes delinquent or their use entitlement for the Deposited Resort Week is suspended by their home resort for any reason. In the event an Exchange Credit is suspended, no refund or extension will be granted. Except as otherwise provided, Deposited Resort Week will be honored for Exchange Credit.

Resort Week – Expiration of Deposited Resort Week

A Deposited Resort Week or Exchange Credit expires two (2) years from the date of Deposit Confirmation. Upon expiration of your Exchange Credit, your right to make an Exchange terminates. GPX Members are encouraged to monitor their GPX Account frequently. Grand Pacific does not provide notification of expiration date.

Upon payment of an extension fee, GPX Members are entitled to a one-time extension for an additional period of up to one (1) year. The applicable extension fee must be paid on or before the expiration of the original 2-year period. Please see Addendum B or the GPX Website for current fee schedule. All fees are transacted in U.S. Dollars.

Resort Week – GPX Inventory

Deposited Resort Weeks are collected as GPX Inventory and may be used by Grand Pacific for any purpose, including without limitation to satisfy Exchange Requests, as Rental Weeks, to accommodate for promotions, rental, sale, marketing, or other purposes as determined by Grand Pacific in its sole discretion.

GPX EXCHANGE

GPX Exchange gives GPX Members a selection of exchange destinations among the Grand Pacific affiliated resorts. Currently GPX Exchange does not restrict Exchange Requests by quality, location or seasonality. Grand Pacific reserves the right to impose certain restrictions. Upgrade fees may apply. Exchange Credits expire on the second (2nd) anniversary of the Deposit Confirmation. Cancellation of a Confirmed Exchange within thirty (30) days of your scheduled check-in date results in forfeiture of your Exchange Fee. Flex Bookings are available for an additional fee at time of booking. Please see Addendum B or the GPX Website for current fee schedule.

Confirmed Exchange

An exchange request is confirmed upon Deposit Confirmation and confirmation of availability of requested Resort Week (“Confirmed Exchange”). The exchange request is cancelled if a Deposit Confirmation is not confirmed with the home resort within forty-eight (48) hours from time of submission. Confirmed Exchange requests are processed on a first-available, first-booked basis. Grand Pacific Exchange does not guarantee availability.

“Look Before You Book” Feature

GPX Members are encouraged to view available Resort Weeks before deposit of home Resort Week. Members may select desired Resort Week and place a “hold” on the Resort Week and concurrently submit a Resort Week.

Exchange Fee

An Exchange Fee is charged and must be paid at the time of submission of the Confirmed Exchange. The Exchange Fee is subject to change without notice. Please see Addendum B or the GPX Website for current fee schedule. The Exchange Fee is non-refundable. Cancellation after issuance of a Confirmed Exchange results in forfeiture of the Exchange Fee unless Flex Booking is purchased and the cancellation is covered under the terms of Flex Booking.

Exchange Credit – Trading Value

Exchange Credit of one Deposited Resort Week must be exchanged for one Exchange Week. Split Week bookings are not accepted. Exchange Credit is based on the unit type (number of rooms or sleeping capacity). Please see Addendum C or GPX Website for current unit type categories. There are no priorities, limitations or restrictions on Exchange Requests based on resort location, amenities or seasonality. Exchange Credit for a Deposited Resort Week may be applied to an exchange request for a different unit type, subject to availability at the time of booking. An upgrade fee (“Upgrade Fee”) will be charged for any increase in the number of bedrooms. Please see Addendum B or the GPX Website for current fee schedule. Grand Pacific reserves the right in its sole discretion to allow exceptions in limited circumstances.

INVENTORY IS SUBJECT TO AVAILABILITY AND IS OFFERED ON A SPACE AVAILABLE, FIRST-COME, FIRST-SERVED BASIS. ALL CONFIRMED EXCHANGES ARE CONTINGENT UPON THE MEMBER HAVING AN ELIGIBLE EXCHANGE CREDIT TO OBTAIN THE EXCHANGE AND BEING IN COMPLIANCE WITH THE RULES AND REGULATIONS. RESTRICTIONS OR LIMITATIONS MAY APPLY. GENERALLY, THE EARLIER AN EXCHANGE REQUEST IS MADE, THE BETTER THE POSSIBILITY A CONFIRMED EXCHANGE CAN BE OBTAINED.

Exchange – Search Requests

If we don’t have your desired inventory available, you may submit a search request for preferred exchange week. Search requests are managed on a first-available, first-reserved basis. A Search request is retained in our records as a courtesy only. There is no guarantee inventory will become available within the original 2-year Exchange Period. If inventory becomes available you will be notified of the availability, but have no obligation to complete a Confirmed Exchange.

Booking – Confirmed Exchange

GPX Member may utilize the Exchange Week or may assign the Exchange Week to an adult Guest. If the Confirmed Exchange is assigned to a Guest, the Guest’s Name must be submitted with the Confirmed Exchange. All bookings must be confirmed with the proper guest details at the time the confirmation is issued.

A Confirmed Exchange cannot be changed or modified. Any change in the dates, unit type, vacation area or Resort will result in a cancellation of the Confirmed Exchange. Upon cancellation, the original Exchange Credit will be returned to the Member’s GPX account and will retain the original Exchange Credit expiration date. The Exchange Fee will not be refunded.

A Confirmed Exchange may be transferred to the GPX Member’s Guest, subject to payment of a Transfer Fee. Please see Addendum B or the GPX Website for current fee schedule.

GPX RENTAL WEEKS

Grand Pacific may post on the GPX Website resort weeks available for rental through managed resort inventory or third party affiliate inventory (“Rental Weeks”). GPX Members in good standing may purchase Rental Weeks by direct payment of the posted rental rate (“Booking Price”); State and local taxes will apply. Booking a Rental Weeks can be requested and reserved via the GPX Website or by email or telephone. Payment of the Booking Price is non-refundable and non-changeable. Subject to these terms, Rental Weeks are available to all GPX Members and there is no limit on the number of Rental Weeks that a GPX Members can purchase. Flex Booking (see below) is not available for Rental Weeks. Cancellation of any of Rental Weeks results in forfeiture of the entire price paid in connection therewith. GPX Members or their Guests must use the Rental Week for personal use and must not re-sell or rent the Rental Week.

Rental Weeks – Payment of Booking Price

Rental Weeks may be purchased by payment in full of the Booking Price. Exchange Credits may not be applied to Rental Weeks.

Rental Weeks – Insider Weeks

Select Insider Weeks are available for booking by any GPX Member in good standing. “Insider” Weeks are comprised of Rental Weeks available as of ninety (90) days prior to the check-in date.

Use of Rental Week by GPX Member’s Guest:
Your Guests may use the Rental Week you reserve; provided, however, (i) all Rental Week reservations must be made by you, as the GPX Member, on behalf of your Guests, and (ii) you, as the GPX Member, are solely responsible for all damage and loss to the Accommodations as a result of the conduct of Guests and their invitees. GPX Members or their Guests must use the Rental Week for personal use and must not re-sell or rent the Rental Week.

PROMOTIONS

GPX Exchange may offer to GPX Members promotions or discounts to purchase select GPX Inventory from time to time. Promotional terms and conditions will be stated within the terms of the promotional offer. Promotional purchases are non-refundable and may not be re-booked or re-deemed for exchange credit. Promotional offers may not be combined with any other discounts or vouchers.

BOGO/BOGOHO Rental Weeks

GPX may offer limited time promotions for Rental Week purchases for “Buy One Get One free” (BOGO) or “Buy One Get One Half Off” (BOGOHO). The price charged is equal to the higher of the two Rental Weeks. Certain dates for reservations may be blocked and not available. BOGO/BOGOHO must be purchased in a single transaction and may not be applied toward prior Rental Week purchases or any existing reservations. BOGO/BOGOHO may not be combined with any other promotional offer. Rates are subject to change and are subject to select GPX Inventory of Rental Weeks available at the time of booking.

RESORT ACCOMMODATIONS

Exchange Week unit types, services and amenities (“Accommodations”) related to GPX Inventory vary by location and resort. Accommodations may vary in size, quality and décor, amenities, and services such as housekeeping. GPX recommends contacting the resort directly for specific information and researching reviews prior to booking. The total number of people occupying the unit must not exceed the maximum occupancy of the unit-type set forth in the Exchange Confirmation or reservation. Exceeding occupancy may result in denial of access or an additional charge may be levied by the resort. Grand Pacific is not responsible for loss, damage to, or theft of personal property related to a GPX Member’s use of Accommodations. GPX is not liable for personal or bodily injury to a GPX Member or its guests and invitees in connection with such use.

MISCELLANEOUS FEES; TAXES

GPX Members are solely responsible for the payment of any bed tax, sales tax, transient occupancy tax or other tax that may be imposed in connection with the use and occupancy of the Accommodations pursuant to a Confirmed Exchange or Confirmed Rental. GPX Members are solely responsible for payment of any applicable personal expenses, telephone or wireless/Wi-Fi charges, parking fees, and other resort fees or charges properly levied by a Resort or other party for the use of amenities and facilities. GPX recommends contacting the resort directly to inquire about Resort Service Fees due at check-in and prior to booking to confirm all fees and listed amenities are current.  Fees may change at any time are at the discretion of the resort itself.  GPX is unable to discount or refund any fees or taxes paid to a resort.  GPX Members are solely responsible for all damage and loss to the Accommodations as a result of GPX Member’s conduct (and the conduct of family, friends, invitees and Guests). Some resort stays require or make available as an option, all-inclusive fees which are due either upon booking or check-in. These all-inclusive fees are imposed at the discretion of the resort. Grand Pacific will publish any disclosures provided by the individual resorts and encourages any GPX Members with questions to contact the resort in advance of their stay.

GENERAL TRAVEL GUIDANCE

GPX recommends checking weather and travel conditions prior to the cancellation window.

CANCELLATION POLICY

Cancellations by GPX

Grand Pacific reserves the right, in its sole discretion (without refund or credit), to cancel a Confirmed Exchange, cancel an Exchange Request or otherwise deny the Exchange privileges of any GPX Member whose Exchange Fee is rejected by the GPX Member’s bank or credit card company or who has not fully prepaid all annual maintenance fees, assessments, dues, taxes, and other charges relating to its ownership or membership in the applicable Resort or Timeshare Plan. Grand Pacific may cancel or suspend GPX membership privileges of any GPX Member failing to comply with these Rules and Regulations.

Flex Booking

Grand Pacific offers GPX Members the option of purchasing a Flex Booking for an additional fee paid concurrently with booking a Confirmed Exchange provided that the Confirmed Exchange is made more than 45 days from the Arrival Date. If purchased, Flex Booking covers you in the event you are not able to utilize your reserved vacation and need to request cancellation of your Confirmed Exchange. Provided your cancellation is submitted more than forty-five (45) days prior to the Confirmed Exchange check in date, under Flex Booking (i) the original Exchange Credit will be returned to the your GPX Account and will expire two (2) years from the original Exchange Credit start date; and (ii) the Exchange Fee paid for the Confirmed Exchange may be applied towards your next Exchange Request. If at the time the new Exchange Request, the Exchange Fee is exceeds the amount of the Exchange Fee credit, the GPX Member must pay the incremental increase.

Flex Booking may be purchased for any subsequent or replacement Confirmed Exchange. No monetary refunds are distributed for cancellations at any time. Flex Booking cannot be used to cancel a Confirmed Exchange and then re-book the same Resort Week as either a Rental Week or Additional Benefit. We ask GPX Members to be fair and use Flex Booking for its intended purposes, and not to misuse it.

Flex Booking is optional. Members who decline Flex Booking in connection with a Confirmed Exchange will forfeit their Exchange Fee upon cancellation of a Confirmed Exchange, which includes any change in dates, unit type, vacation area or Resorts. Flex Booking is not available for Rental Weeks including, without limitation, “special” or “promotional” offers.

Limitation for Cancellation Costs

In the event that a resort becomes uninhabitable due to a natural disaster/public safety/community health concerns/or major construction incident, Grand Pacific Exchange may restore the Exchange Credit to the owner account or refund the cost of the Rental Week, but is not liable for travel costs or other expenses arising from the resulting cancellations.

PRIVACY POLICY

Upon submission of a Resort Week for deposit, you agree and authorize Grand Pacific to communicate with your home resort or its management company. Grand Pacific will maintain verification information private and confidential at all time and agrees not to pass this information onto any other third party. We do not sell or rent your private information to any other third party. We may provide your information to other offices of Grand Pacific Resorts for internal use only (in relation to reservations made through GPX Exchange Program). A full copy of our privacy policy is available on our website www.gpxvacations.com or upon written request.

ADDITIONAL INFORMATION

These Rules and Regulations are subject to change from time to time. Approved Rules and Regulations will be posted on www.gpxvacations.com. GPX Members receive current Rules and Regulations upon new member enrollment. Members may request a written copy of the current Rules and Regulations at any time.

Contact: Grand Pacific Vacation Services by email at GPX@gpresorts.com or by phone at 866.325.6295 (United States access) or 1.760.828.4231 (Canada). Our offices are located at 5900 Pasteur Court, Suite 100, Carlsbad, CA 92008.

ADDENDUM A

GPX EXCHANGE

AFFILIATED MEMBER RESORTS

  1. California Vacation Club, at Riverpointe Napa Valley
  2. Capistrano Surfside Inn
  3. Carlsbad Inn Beach Resort
  4. Carlsbad Seapointe Resort
  5. Channel Island Shores
  6. Circle J Club
  7. Coronado Beach Resort
  8. Eagle Crest Resort
  9. French Lick
  10. Grand Pacific Palisades Resort
  11. Hanalei Bay Resort
  12. Indian Palms Vacation Club
  13. Lea Casa
  14. Makai Club
  15. Olympic Village Inn
  16. Red Wolf Lakeside Lodge
  17. Red Wolf Lodge at Olympic Valley
  18. San Clemente Cove
  19. San Diego Country Estates
  20. Southern California Beach Club
  21. Tahoe Sands Resort
  22. Telemark Condos
  23. Villa L’Auberge
  24. Vista Mirage Resort
  25. Wave Crest Resort

 

 

ADDENDUM B

GPX EXCHANGE

FEE SCHEDULE

 

Transaction Fees*
Membership Free
Exchange Fee $199.00-$239.00
Legacy VIP Preferred Members (exclusive benefit) $99.00
Deposited Resort Week
Extension of Exchange Credit: 12 months $129.00
Confirmed Exchange
Flex Booking $39.00
Fee to Transfer to Assigned Guest $69.00
Unit Upgrades
Studio to One (1) Bedroom $85.00
Studio to Two (2) Bedroom $185.00
One (1) Bedroom to Two (2) Bedroom $185.00
Two (2) Bedroom to Three (3) Bedroom $185.00
Deposits of Resort Weeks – Fees
Deposits made 14 days or more prior to arrival date Free
Deposits made 7 days to 13 days prior to arrival date $99.00
Deposits made 6 days or less prior to arrival date $149.00

 

 

* 1. Fees are Non-Refundable.

2. Fees are payable in U.S. Dollars.

 

 

ADDENDUM C

GPX EXCHANGE

UNIT TYPE CATEGORIES

Studio Studio (no separate bedroom)
1BR One Bedroom Townhouse
One Bedroom
One Bedroom Deluxe
One Bedroom Mini
One Bedroom Villa
One bedroom Garden View
One bedroom Ocean View
2BR Two bedroom
Two Bedroom Cabin
Two Bedroom Deluxe
Two Bedroom Loft
Two Bedroom Villa
3BR Three Bedroom

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